Almost every home in America has at least one computer somewhere in the house, but that doesn’t mean everyone knows how to use it. If you’re the computer geek in your home then you know what it’s like. You’re constantly cleaning up viruses, unlocking passwords, and reinstalling programs the right way. But what happens when you’re not around? Who’s going to keep all those computers up and running?
In most homes you have two types of people: The parents who don’t have a clue what a drive is or where their pictures really go when they hit “save,” and the teenager who cut his teeth on an ALT key and can take apart and reassemble his laptop with his eyes closed. And when the computer-literate teen goes away to college, the less savvy parents could be in big trouble.
If you’re the computer geek in your family, you’re probably worried that you’re never going to be able to leave home. You really will have to live in your parent’s basement like all those geek memes you see online. Relax and start packing your bags. All you need to do is set your parents up with some remote computer support.
Remote support is really the best solution for everyone. Your parents get instant answers 24 hours a day and you’re relieved of all responsibility. You can go on your merry way with a clear conscience.
No matter what type of computer you have, there’s always a support line you can call when you have a problem. Unfortunately, you’re going to have to hold a while, the person on the other end probably doesn’t speak your language, and it always seems like they’re talking from the bottom of a well. In the end, they tell you to box up your computer, ship it back at your own expense, and wait 8 to 10 weeks for repair. This is not the type of “remote” support you need.
More often than not, the problem is something that can easily be remedied with a simple fix, but you wouldn’t know that if you were not knowledgeable about computers. In fact, Statistics Brain estimates that the “cost to US households for viruses, spyware and phishing” is $4.55 billion. Most of this cost is wrapped up in shipping and replacement costs and could be avoided with one simple phone call.
Remote computer support is quick and easy for even the greenest computer user. You simply make one phone call, anytime day or night, and a knowledgeable, friendly agent takes over the controls. There’s no waiting on hold and nothing is lost in translation. He can instantly access your computer and either fix the problem for you or walk you through the process, and they’ll stay on the phone with you as long as it takes.
If you’re a parent who’s about to lose your lifeline to the Internet, sign up to a service like My Computer Works. If you’re the computer geek who’s about to leave the nest, your worries are over. Start packing your bags.
