Windows 10 has been one of the great OS developed by Microsoft in order to win more users through a friendly, compatible, innovative and secure environment. But when it comes to updating to the latest build, the experience is horrible. Many people face a problem with the Internet connection after Windows 10 update. So this guide is for you so that you can detect the problem and can fix the Internet connection problem after making Windows 10 update.
1. Reset WiFi
Resetting router is the most common fix for all kind of Internet connection problem. That is why I recommend you to reset your router to fix the connection failure. Turn it off, turn it on and see if your connection has returned to normal or not. If not, continue to the next tip.
2. Make a PING
To verify that you have an Internet connection, make a PING to a website from the Command Console. Open it as an administrator and write the following command.
What does this command do is to send a small amount of data to the server to test the connection.
3. Perform a TRACERT
If you can get to see when the connection fails then you can get an idea of where the connectivity is failed. For this, you will have to use TRACERT, a command that tells the destination route of a series of packages that you are sending. This command shows you the routers through which these packets are passing and results in a message as to whether or not a connection has been made. To perform TRACERT, open Command Prompt as administrator and write the following command.
4. Use the command line to re-establish the network connection in Windows 10
Another step that you can use in Windows 10 to correct network problems is resetting winsock catalog using the command prompt or CMD. To do this you need open command prompt as administrators.
Type cmd in the search box.
Right click on command prompt and click Run as Administrator.
Execute the following commands in order:
- netsh winsock reset
- netsh int ip reset (Restores the TCP / IP protocol)
- ipconfig / release (Releases the IP address)
- ipconfig / renew (Renew IP address)
- ipconfig / flushdns (Empty the DNS client cache)
5. Modify DNS in Windows 10
Sometimes the default DNS which is provided by your ISP has failures. Therefore there is no exit to the network and shows the unknown network message which affects network connectivity.
To correct this, you can make use of public DNS servers, such as Google’s DNS, to have a stable and secure DNS server.
Go to Network settings by right clicking on Wifi icon on the taskbar and selecting Open Network & Internet settings.
Now click on Change adapter options. It will show you all the available network adapters. Right click on Wi-Fi and select properties.
Double click on the Internet Protocol Version 4 (TCP / IPv4). In the window that opens, click on the Use the following DNS server addresses box and enter the following ones.
- As Preferred DNS 22.214.171.124
- As alternative DNS 126.96.36.199
Click OK and in this way, we will use Google’s public DNS route your network more quickly and efficiently.
6. Update the network driver in Windows 10
In many cases the errors that Windows 10 generates are due to the fact that the device drivers are outdated and therefore they are not taking all the compatibility parameters with the new update.
Although there are third-party tools to update the drivers in Windows 10 but you can do it manually. Follow the steps below to update network driver in Windows 10.
First, open the Device Manager. Right click on the Window icon located on left bottom corner of taskbar and click on Device Manager.
In this window, you must look for the Network Adapters tab, locate the adapter, right click on it and select the option Update driver.
On the following window, you will get two options. Click the first one.
Once the task is executed you will see your updated driver.
7. Get back to the previous driver in Windows 10
It may sound strange, but sometimes when you have updated a network driver the problems are generated instead of being solved. If this is the case, you can perform the following process:
Access again to the Device Manager and there right click on the network adapter and select the option Properties.
In the window that opens, go to the Driver tab and, if Roll Back Driver is active, click on that button. It will get back network driver to the previous version.
8. Run the network troubleshooter in Windows 10
Windows 10 includes a utility called Troubleshooting which allows you to automatically run an analysis of any network issues. Running the troubleshooter can fix the problem most of the time. Follow the steps below to troubleshoot through built-in troubleshooting tool.
To access the troubleshooting go to the following route:
- Control Panel
- All the elements of the Control Panel
There, select the Networks and Internet.
Next, select the Internet Connections option and it will initiate the network diagnosis.
Alternatively, you can open Troubleshooter directly by right clicking on the Wifi icon located on start menu. Then click Troubleshoot Problems. It will immediately open troubleshooter and will start diagnosis.
In this way, if there is an error, the troubleshooter will try to fix the problem on its own.
9. Temporarily disable the Firewall in Windows 10
We know that the Windows firewall helps us to protect the computer from unwanted connections and thus maintain a stable level of security. But sometimes the Windows 10 firewall can cause the Internet connection failure. So you can turn it off temporarily to check if the problem lies on there. You can disable the Windows 10 firewall using two methods:
The first is to go to the following route:
- Control Panel
- Security system
- Windows firewall / Windows Defender Firewall
There select the option Turn Windows Defender Firewall on or off located in the left panel. You must select the Turn off Windows Defender Firewall (not recommended) check box. Now check restart pc and check the connection.
The second method to disable the Windows 10 firewall is to use the command prompt as administrators and enter the following command. This will disable all firewalls in Windows 10.
netsh advfirewall set allprofiles state off
10. Use the network reset option in Windows 10
If all the above solutions don’t work, you can finally do Network reset. It resets all network adapters and settings to its original state. To Network reset follow the steps below:
Right click on Wifi icon on taskbar and select Open Network & Internet settings.
Scroll down to the bottom and select Network reset.
In the next window, click on Reset now button. Then click Yes and it will start performing resetting network.
As we have observed, there are several alternatives to solve connectivity problems in Windows 10. Many of these methods can be implemented in other versions of Windows without a problem.
If for any reason you have any network problem or any other type of problem occurs in Windows 10, remember that you have the option to ask for help to the support to help you quickly.