Magento

4 Magento Survey extensions – Choose Best For You!

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Survey Extension for MagentoIt’s a well-known fact that today Magento is among the most popular eCommerce software platforms. The popularity of the platform gave rise to vast amount of various extensions. Nowadays many companies and freelancers release Magento extensions, often with similar or almost identical functional and of course everyone praises his own module. In this information flow and diversity of products it’s difficult to orientate and find something that will really meet your needs especially if you are a novice in the Magento community.

This entry will start a cycle of materials where we’ll compare essential features of similar Magento extensions offered by different development companies.

In this first article we’ll compare extensions allowing to collecting customers’ opinion about your business, products, support etc. aka Survey extensions for Magento.

To facilitate the perception of the given information we decided to present you the essence of our research in form of table:

Feature

Customer Surveys

Customer Surveys

iPerceptions Surveys

MagePlace Surveys

Price starts from

$37,5

$49

free

$89

Support

n/k

+

(paid plan only)

+

Refund without questions

+

+

+

+

Demo

+

+

+

CE compatible

+

+

+

+

EE compatible version

Enterprise 1.9.1.1 available upon request

+

Surveys can be placed

Any place of site with XML or CMS block.

CMS page and in the registration form

CMS pages, links can be inserted with widget

Graphical results report

+

+

+

+

Export report

+

+

Customizable Thank You Pages

+

(paid plan only)

+

Answer options

Pick one, pick many, ranking, textfields

Pick one and dropdown

Pick one, pick many, ranking, textfields

Pick one, pick many, ranking, textfields

Multipage /one page

 Onepage only

Onepage only

Multipage only

+

As it seen in the table, all presented extensions allow to receiving graphical results report and are compatible with Magento Community edition. At this point equality ends and differences appear: for instance – only two extensions have EE compatible versions. In point of price iPerceptions Surveys beats all the competitors: it’s the only free solution in the pack. However it should be noted here that free plan offers very limited functionality and in order to receive more functions you need to upgrade to monthly subscriptions plans. This component is also not a Magento survey but an off-site service allowing to adding link to a survey on your Magento website while other 3 extensions can be placed right on CMS pages. Refund without any question can be received only from BELVG company, other providers apply refund in compliance with their policies.

It is not clear whether Balanced CMS provides support of their Customer Surveys extension, but all other solution providers do provide support period. Demo is available for all surveys except for iPerceptions. However surveys extension from this provider is the least attractive from the answer options point of view – it has only ‘pick one’ and ‘dropdown’ options when other 3 modules offer the whole range: ‘pick one’, ‘pick many’, ‘ranking’ and ‘texfield’. Report export is possible only with 2 presented survey extension: iPerceptions Surveys and MagePlace Survey. ‘Thank You pages’ customization is available in basic versions of Balanced CMS and MagePlace Survey extensions which means that you can add there anything from simple thank you note to promotion codes or special offer links. MagePlace Survey show the maximum flexibility in term of survey displaying: both one-page and multi-page options are available, whereas other extensions have only one displaying option – either one-page or multi-page (1 question per page).

Each of the analyzed components has its own advantages and disadvantages and of course all of them have a lot in common. After we’ve presented all relevant information about them in the most intelligible way – it’s your call to make the final decision.

Taking into account all pros and cons it’s possible to assume that the most powerful extension from the list is Survey by MagePlace. It has the most of possible features and support service to ask how to use it in the most advantageous way.

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